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商品 Question & Answer
★Lowest Price★ [4PACKS BUNDELS] Meiji Amino Collagen Powder 214g x 4 / FREE SHIPPING
★Lowest Price★ [4PACKS BUNDELS] Meiji Amino Collagen Powder 214g x 4 / FREE SHIPPING
商品 Q&A
  • Question : Inquiry related delivery from Lyn****2019/10/20

    still business? no body ans question?

    Answer : [Re] Inquiry related delivery from Lyn****

    Hello,thank you for your order. We will ship out tomorrow. thank you for your understanding.

    Question : [Re] Inquiry related delivery from Lyn****

    noted with thanks

  • Question : Inquiry related delivery from Lyn****2019/10/18

    Hi seller,
    waiting for your reply, shipping date pls

    Answer : [Re] Inquiry related delivery from Lyn****

    Hello, thank you for your order. We are sorry for making you wait, we will ship on monday, thank you for your understandings.

  • Question : Inquiry related delivery from Lyn****2019/10/17

    Hi seller,
    Cart no. : 130075223 pls advise shipping date, it's 4 days liao , tks

    Answer : [Re] Inquiry related delivery from Lyn****

    Hello, thank you for your order. We are sorry for making you wait, we will ship on monday, thank you for your understandings.

  • Question : Inquiry related delivery from Lyn****2019/10/16

    Hi Hotdeal JP,
    Pls advise shipping date for Cart no. 130075223, thaks

    Answer : [Re] Inquiry related delivery from Lyn****

    Hello, thank you for your order. We are sorry for making you wait, we will ship on monday, thank you for your understandings.

  • Question : Inquiry for the item from won****2019/10/11

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Mitsubishi Rayon Cleansui ( HGC9SW / HGC1SW ) Water Purifier Replacement Cartridge
Mitsubishi Rayon Cleansui ( HGC9SW / HGC1SW ) Water Purifier Replacement Cartridge
商品 Q&A
[ 2 BOTTLE SETS] SUNTORY ROYAL JELLY + SESAMINE E 120 grain / 30 days / 선토리
[ 2 BOTTLE SETS] SUNTORY ROYAL JELLY + SESAMINE E 120 grain / 30 days / 선토리
商品 Q&A
Orbis UV CUT sunscreen / on face Beauty Light 28ml / on face Beauty 35ml
Orbis UV CUT sunscreen / on face Beauty Light 28ml / on face Beauty 35ml
商品 Q&A
  • Question : Inquiry for the item from jim****2019/10/11

    Why buying 3 pieces, the price is higher than $18 each?

    Answer : [Re] Inquiry for the item from jim****

    Hello. we can see that you ordered 3 pc and each one is $18 and total is $54. The price is not higher. Thank you.

  • Question : Inquiry for the item from Jus****2019/09/13

  • Question : Inquiry for the item from jim****2019/04/01

    Which type is shine free/matte?

    Answer : [Re] Inquiry for the item from jim****

    On Qpost : Please refer to orbis site.
    Thank you.

  • Question : Inquiry for the item from rac****2018/12/15

    Expiry date?

    Answer : [Re] Inquiry for the item from rac****

    Hello. Thank you for your interests in this product. Because it is not obligate to have expiry date on this kinda product in Japan. So thsi product doesnot have expiry date on it. However, we sell the newest product, so you donot need to worry about a thing. Thank you.

  • Question : Inquiry for the item from deb****2018/11/01

    Hi, I would like to check whether if you have the ingredients list for this item. Thank you.

    Answer : [Re] Inquiry for the item from deb****

    Hi,
    WATER (AQUA), CYCLOPENTASILOXANE, BUTYLENE GLYCOL, TITANIUM DIOXIDE, GLYCERIN, BEHENYL ALCOHOL,CYCLOHEXASILOXANE, DIPHENYLSILOXY PHENYL TRIMETHICONE, ALUMINUM HYDROXIDE, DIMETHICONE, POLYGLYCERYL-10 PENTASTEARATE, POLYGLYCERYL-3 POLYDIMETHYLSILOXYETHYL DIMETHICONE, POLYGLYCERYL-10 TRISTEARATE, HYDRATED SILICA,HYDROGEN DIMETHICONE, METHYLPARABEN, TALC, SODIUM STEAROYL LACTYLATE, SODIUM COCOMONOGLYCERIDE SULFATE, XANTHAN GUM, SODIUM POLYACRYLATE, CITRIC ACID, IRON OXIDES (CI 77492), PROPYLPARABEN, ACRYLATES/DIMETHICONE COPOLYMER, IRON OXIDES (CI 77491), TOCOPHEROL, SILICA SILYLATE, IRON OXIDES (CI 77499), SORBITAN SESQUIISOSTEARATE, ROSMARINUS OFFICINALIS (ROSEMARY) LEAF EXTRACT, TIN OXIDE, TRIMETHOXYSILYL DIMETHICONE, CALCIUM SODIUM BOROSILICATE, ZINC OXIDE, SILVER OXIDE.

    Thank you.

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MUCOTA SCENA Series★ ( Adel 750g / Brava 800mL / Calore 750g / Decor 10g×12 / Ethos 800mL )
MUCOTA SCENA Series★ ( Adel 750g / Brava 800mL / Calore 750g / Decor 10g×12 / Ethos 800mL )
商品 Q&A
  • Question : Inquiry for the item from lov****2019/10/09

    Hi. I am unable to apply for the $10 off min purchase $200 shop coupon, is there an error somewhere? May I know the manufacturing date for Adel, Brava and Calore? Thanks.

    Answer : [Re] Inquiry for the item from lov****

    Hello, thank you for your interests. We checked the website but there is no error on the website about coupon, so please try again and if you still have problem, please check with Qoo10 customer. As for the manufacturing date, Japanese product doesnot have any manufacturing date on the product. However, we order the newest product to the company so the product we sell is always the newest product, so you donot need to worry about it. Thank you for your understandings.

Fancl HTC Deep Charge Collagen 30 Days Powder
Fancl HTC Deep Charge Collagen 30 Days Powder
商品 Q&A
Graphico Japan diet supplement ( Hashirimasen kara ) 60 tablets
Graphico Japan diet supplement ( Hashirimasen kara ) 60 tablets
商品 Q&A
ASAHI (아사히) 퍼펙트 아스타 콜라겐 파우더 프리미엄 리치 (리필) 약 30일분 228g
ASAHI (아사히) 퍼펙트 아스타 콜라겐 파우더 프리미엄 리치 (리필) 약 30일분 228g
商品 Q&A
  • Question : Inquiry for the item from Jen****2019/10/07

  • Question : Inquiry for the item from Jen****2019/09/28

  • Question : Inquiry for the item from win****2019/07/25

  • Question : Inquiry for the item from 233****2019/06/27

    Hi Seller!

    May i know what is the expiry date for the collagen powder refill 225g (pink Package)? Does it has a strong smell?

    thank you.

    Answer : [Re] Inquiry for the item from 233****

    Hello. The expiry date is after 2021. We are not sure if the powder has a strong smell, however, the item is popular so we guess that it doesnot have any weird smell. Thank you.

  • Question : Inquiry for the item from jul****2019/06/13

    Hi hi.. the premier rich 50 days expiry when? Can advise. Thx

    Answer : [Re] Inquiry for the item from jul****

    Hi, expiry day is after 2021.01
    Thank you.

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SHISEIDO (2018 Limited Edition) Snow Beauty Whitening Face Powder ★ Maquillage / FREE SHIPPING
SHISEIDO (2018 Limited Edition) Snow Beauty Whitening Face Powder ★ Maquillage / FREE SHIPPING
商品 Q&A
女人我最大 Raffine Perfect One Moisture Gel / Super Moisture Gel / Whitening Gel / Lifting Gel! 帕妃雯 全效水凝霜
女人我最大 Raffine Perfect One Moisture Gel / Super Moisture Gel / Whitening Gel / Lifting Gel! 帕妃雯 全效水凝霜
商品 Q&A
  • Question : Inquiry for the item from esk****2019/09/27

  • Question : Inquiry for the item from tes****2019/05/30

FANCL Calorie Limit 3packs (360 tablets) for 90 days  (Calorie Meat / Calorie Cut)   Perfect Slim
FANCL Calorie Limit 3packs (360 tablets) for 90 days (Calorie Meat / Calorie Cut) Perfect Slim
商品 Q&A
  • Question : Inquiry for the item from blu****2019/09/24

    Hi may I know what is the expiry date?

    Answer : [Re] Inquiry for the item from blu****

    Hi, Expiry date is after 2021. Thank you

  • Question : Inquiry for the item from Rac****2018/06/28

    Take this how many minutes before food? Or i it s ok to take it and then immediately start eating?

    Answer : [Re] Inquiry for the item from Rac****

    The best time is 30 minutes before your meal.
    Thank you.

  • Question : Inquiry related delivery from Kay****2018/03/25

  • Question : Inquiry for the item from tan****2018/02/19

    what is the expiry date for fancl calories limit?

    Answer : [Re] Inquiry for the item from tan****

    Hello, expiry date is after 2019.10.
    Thanks

  • Question : Item2016/08/14

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OZIO Royal Jelly 5 in 1 Gel 75g / Hyaluronic Acid Collagen Honey
OZIO Royal Jelly 5 in 1 Gel 75g / Hyaluronic Acid Collagen Honey
商品 Q&A
오르비스 파우더 워시+ 50g!
오르비스 파우더 워시+ 50g!
商品 Q&A
  • Question : Inquiry for the item from bea****2019/09/15

    .

    Answer : [Re] Inquiry for the item from bea****

    Hi, do you sell this?

  • Question : Inquiry for the item from 244****2019/04/17

    Can you share the expiry for this batch?

    Answer : [Re] Inquiry for the item from 244****

    Hi, thank you for your interests in this product. The expiry date is not written on th product, but the products we sell are the newest product on the market, so you donot need to worry about that. Thank you.

Tempur (R) Original Neck Pillow XS/S/M/L/Jr  ★FREE SHIPPING★Lowest price★
Tempur (R) Original Neck Pillow XS/S/M/L/Jr ★FREE SHIPPING★Lowest price★
商品 Q&A
  • Question : Inquiry related delivery from tgu****2019/09/11

    Cart No : 129272536

    I bought the item on 6 Sep 2019.

    May i know when is the delivery date?

    Answer : [Re] Inquiry related delivery from tgu****

    Order no. 303193948

    Question : [Re] Inquiry related delivery from tgu****

    Hi, we are very sorry to tell you that due to delay of arriving stocks, the shipping will be next Monday. Thank you for your understandings.

    Answer : [Re] Inquiry related delivery from tgu****

    No problem.

    Thank you for the reply.

    Question : [Re] Inquiry related delivery from tgu****

    Thank you for your understandings.

  • Question : Inquiry for the item from sha****2019/08/23

    Hi I have just bought the original pillow. How can I register for the warranty?

    Answer : [Re] Inquiry for the item from sha****

    Hello, thank you for purchasing. This original pillow is from Japan tempure, so the warrenty is availabe only in Japan. Thank you.

  • Question : Inquiry for the item from jes****2019/07/20

    I have bought 2 pillows from you and i cannot find a proper pillow protector as the pillow is much smaller
    Is the pillow protector that comes with the pillow sweat proof?
    If not, do you sell the tempur pillow protector?

    Answer : [Re] Inquiry for the item from jes****

    Hello. We do not know if the cover is sweat proof or not. Please ask that question to official tempur store or website. We sell the tempure pillow cover, however we still do not know if those are sweat proof or not. You can also check that with official tempur store.
    Thank you.

  • Question : Inquiry related return and exchange from val****2019/07/14

    I would like to get M however if is too high for me, can I do exchange to S?

    Answer : [Re] Inquiry related return and exchange from val****

    Hello. Thank you for your interests in this product. As for the pillow, we cannnot do exchange after you order. So please check the size before ordering, Thank you.

  • Question : Inquiry for the item from iry****2019/07/06

    Hi is the pillow material exactly the same as the local tempur pillows?

    Answer : [Re] Inquiry for the item from iry****

    Hello. We judt dell thr ones that sells in Japan, and we sold many of them but nobody has said the goods are different from the Singapore ones, so we guess that it is the same. However, we are not exactly sure about it. Thank you.

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[Bundle of 2] ASAHI Perfect Asta Collagen Powder Premier Rich 378g x 2packs
[Bundle of 2] ASAHI Perfect Asta Collagen Powder Premier Rich 378g x 2packs
商品 Q&A
  • Question : Inquiry for the item from Fri****2019/09/08

    Please advise on expiry date. Thanks

    Answer : [Re] Inquiry for the item from Fri****

    Hi, expiry date is after 2021.04
    Thank you.

[Bundle of 2] Meiji Amino collagen Premium 214g x 2packs
[Bundle of 2] Meiji Amino collagen Premium 214g x 2packs
商品 Q&A
  • Question : Inquiry for the item from Sim****2019/09/05

    When is the exp date?

    Answer : [Re] Inquiry for the item from Sim****

    Hi, exp date is afte 2020.11.
    Thank you.

    Question : [Re] Inquiry for the item from Sim****

    You have ready stock?

    Answer : [Re] Inquiry for the item from Sim****

    We will have stock on monday.
    Thank you.

  • Question : Inquiry related delivery from imh****2019/08/21

  • Question : Inquiry for the item from Mar****2019/08/11

  • Question : Inquiry for the item from erv****2019/06/06

    Hi, may I know when is the expiry date? Thanks!

    Answer : [Re] Inquiry for the item from erv****

    Hi, expiry date is after 2020.06.
    Thank you

MUCOTA SCENA ( ADEL 750ML + BRAVA 800ML + CALORE 750ML ) / FREE SHIPPING
MUCOTA SCENA ( ADEL 750ML + BRAVA 800ML + CALORE 750ML ) / FREE SHIPPING
商品 Q&A
  • Question : Inquiry for the item from che****2019/09/01

  • Question : Inquiry for the item from ah_****2019/08/05

  • Question : Inquiry for the item from jel****2019/06/15

    Is this for hair treatment alone? No straightening ingredients ? Purely for treatment?

    Answer : [Re] Inquiry for the item from jel****

    Hello, thank you for your interests in this product. We are not hair proffesional store, so we don't really know the ingredients in this product. Thank you.

  • Question : Inquiry related delivery from Pun****2018/12/15

[Meiji] Amino Collagen Powder Regular / Premium  [Can 200g / Refill Pack 214g]
[Meiji] Amino Collagen Powder Regular / Premium [Can 200g / Refill Pack 214g]
商品 Q&A
  • Question : Inquiry for the item from Que****2019/08/29

  • Question : Inquiry for the item from cin****2018/06/22

    Hello, May I check when will the premium can and refill be in stock?

    Answer : [Re] Inquiry for the item from cin****

    Hello. We secured the stock.Please confirm. Thank you.

  • Question : Inquiry for the item from shi****2017/11/28

    Dear Seller,
    May I know for pregnancy can drink?

    Answer : [Re] Inquiry for the item from shi****

    Hello, thank you for your interests. Yes, you can take this even if you are pregnant.

  • Question : Inquiry for the item from kai****2017/05/14

  • Question : Inquiry for the item from fio****2017/04/10

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[SHISEIDO] The Collagen High Beauty Powder W 126g for 21days
[SHISEIDO] The Collagen High Beauty Powder W 126g for 21days
商品 Q&A
쇼콜라BB 루센트C 120정 화이트닝(기미주근깨 치료제) 깨끗한 피부를 위해 꼭 드세요! 발송후 3-5일내 도착
쇼콜라BB 루센트C 120정 화이트닝(기미주근깨 치료제) 깨끗한 피부를 위해 꼭 드세요! 발송후 3-5일내 도착
商品 Q&A
[이토한방제약] 먹어도 DIET!! 30일분(180정)! 믿을수 있는 제약회사의 칼로리블록계의 다이어트보조제! 먹는거 두렵지 않아!
[이토한방제약] 먹어도 DIET!! 30일분(180정)! 믿을수 있는 제약회사의 칼로리블록계의 다이어트보조제! 먹는거 두렵지 않아!
商品 Q&A
ROHTO ( VITA 40α / COOL 40α ) 12ml × 5pcs!! [Cooling Eye Drops]
ROHTO ( VITA 40α / COOL 40α ) 12ml × 5pcs!! [Cooling Eye Drops]
商品 Q&A
  • Question : Inquiry for the item from sha****2019/08/02

  • Question : Inquiry related cancel and refund from 234****2018/11/04

    I have make payment of SGD32.50 for my order (Order no. 279946347- ROHTO Vita 40a/COOL 40a 12ml x 5pcs Cooling eye drops) on 25/10/18.

    Due to already passed the payment due date (24/10/18), my order has been cancelled. Hence, I would like to request for the refund of SGD32.50.

    Enclosed the receipt for your reference.
    Hope to hear from you soon.

    Thanks & best regards,
    Connie Chan

    Answer : [Re] Inquiry related cancel and refund from 234****

    Dear seller,

    Please ignore my previous email for refund request as I have make another order using Qpoint.

    Thanks and best regards,
    Connie Chan

    Question : [Re] Inquiry related cancel and refund from 234****

    Thank you for your order. I confirmed your order.
    please wait for few days till you recieve your package.
    Thank you.

  • Question : Include Shipping Cost in Item Price2018/05/30

  • Question : Dry aid2017/10/12

    Hi Seller, do you also carry Rohto Dry Aid? If yes, is it also a bundle offer? Hope to hear from you soon, Thank you!

    Answer : [Re] Dry aid

    Hi Seller, do you also carry Rohto Dry Aid? If yes, is it also a bundle offer? Hope to hear from you soon, Thank you!

  • Question : Expiry Date ?2016/10/25

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Calorie Limit (120 tablets x 6 packs) diet food ★ FREE SHIPPING ★ Super Sale!
Calorie Limit (120 tablets x 6 packs) diet food ★ FREE SHIPPING ★ Super Sale!
商品 Q&A
[ 3 PACKS BUNDELS] Meiji Amino Collagen Powder Regular Refill Pack 214g x 3PACKS /
[ 3 PACKS BUNDELS] Meiji Amino Collagen Powder Regular Refill Pack 214g x 3PACKS /
商品 Q&A
[1+1 PROMO★ROIHI-TSUBOKO]Anti-inflammatory Hot Medicated patches 156ea/78ea/(cool)156ea
[1+1 PROMO★ROIHI-TSUBOKO]Anti-inflammatory Hot Medicated patches 156ea/78ea/(cool)156ea
商品 Q&A
  • Question : Inquiry related delivery from my.****2019/07/21

    Hi it has been more than a week. I have not received my item yet . Please advise . Thanks

    Answer : [Re] Inquiry related delivery from my.****

    Hello. Thank you for your order. We shipped on 18 Jul, so you can recieve in few days. Thank you.

  • Question : Inquiry for the item from cas****2019/07/15

    Is this buy 1 get 1 free ? Means get 2 boxes for the price of 1 ? When is the expiry date ?

    Answer : [Re] Inquiry for the item from cas****

    Hi, This is 2 boxes price.
    Expiry date is after 2021.12
    Thank you.

  • Question : Inquiry for the item from dky****2019/05/02

    Hi seller,

    May I know what’s the expiry date for Roihi cool?

    Answer : [Re] Inquiry for the item from dky****

    Hi, expiry date is after 2021.
    Thank you.

    Question : [Re] Inquiry for the item from dky****

    Well noted with thanks!

  • Question : [About Item] Related Inquiries2017/01/17

Transino Medicated Whitening Essence EX 30g. for Spots Freckles!
Transino Medicated Whitening Essence EX 30g. for Spots Freckles!
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Suntory Sesamin EX 270 tablets / FREE SHIPPING
Suntory Sesamin EX 270 tablets / FREE SHIPPING
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Chocola BB plus 60 / 120 / 250 tablets. Improve rough skin and fatigue! For acne skin / 俏正美
Chocola BB plus 60 / 120 / 250 tablets. Improve rough skin and fatigue! For acne skin / 俏正美
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ROHTO ( Lycee Contact 8ml / Lycee Normal 8ml ) × 5pcs
ROHTO ( Lycee Contact 8ml / Lycee Normal 8ml ) × 5pcs
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