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Q & A Lists
商品 Question & Answer
Diet japanese nakaki Konjac ramen / low calorie / Delicious but good for diet! / 5types set
Diet japanese nakaki Konjac ramen / low calorie / Delicious but good for diet! / 5types set
商品 Q&A
  • Question : Inquiry related delivery from drk****2019/10/15

    my order number 306315244. not received yet.
    when can I receive?

    Answer : [Re] Inquiry related delivery from drk****

    Dear Buyer,
    we sent your item yesterday, On average, there is a 7 to 14 days of shipment/delivery dates (excluding weekends and holidays)
    Qoo10 will give you an invoice number when your order is released. Thank you ;)

  • Question : Inquiry for the item from eve****2019/10/09

    What’s the carb n sugar %?

    Answer : [Re] Inquiry for the item from eve****

    Dear Buyer,
    carb n sugar=1.4g
    thank you ;)

    Question : [Re] Inquiry for the item from eve****

    The price is 1 packet of 5 favor?

    Answer : [Re] Inquiry for the item from eve****

    Dear Buyer,
    yes, 1 packet of 5 favor.
    thank you

    Question : [Re] Inquiry for the item from eve****

    Able to snap shot the nutrition facts behind the packet? Thks so much

    Answer : [Re] Inquiry for the item from eve****

    Dear Buyer,
    please leave a your mail address.
    thank you

  • Question : Inquiry for the item from kai****2019/10/09

    Hi, do you have other flavours other than these 5?

    Answer : [Re] Inquiry for the item from kai****

    Dear Buyer,There are 5 kinds of this brand. but we will check the ramen of the other brands.
    Thank you.

  • Question : Inquiry for the item from suf****2019/10/02

  • Question : Inquiry for the item from Lin****2019/09/20

    Hi is this one need to keep in fridge ?

    Answer : [Re] Inquiry for the item from Lin****

    Dear Buyer,
    Thank you for the question.
    It can be stored at dark room temperature, avoiding direct sunlight and high temperature and humidity.

Yoshikawa Home Bakery Club Butter Cutting Case 2 Sizes / Butter Knife / Easy cutting and storage
Yoshikawa Home Bakery Club Butter Cutting Case 2 Sizes / Butter Knife / Easy cutting and storage
商品 Q&A
  • Question : Inquiry for the item from ftl****2019/10/13

    Hi seller do you have 450g case in stock now? Thank you.

    Answer : [Re] Inquiry for the item from ftl****

    Dear Buyer,
    Thank you for your inquiry.
    yes, you can order 450g.
    thank you ;)

★Lowest Price★FANCL Deep Charge Collagen 180 tablets 30 days X 2 sets / powder / Beauty Supplement
★Lowest Price★FANCL Deep Charge Collagen 180 tablets 30 days X 2 sets / powder / Beauty Supplement
商品 Q&A
  • Question : Inquiry for the item from won****2019/09/30

    Hi is it authentic? If yes, when was the expiry date? Thanks!

    Answer : [Re] Inquiry for the item from won****

    Dear Buyer,
    Thank you for your inquiry.
    yes this is authentic and from the japan ;)
    The current expiration date of the item is 2020/ 03
    thank you

    Question : [Re] Inquiry for the item from won****

    Ok thanks!

    Answer : [Re] Inquiry for the item from won****

    thank you ;)

  • Question : Inquiry for the item from poh****2019/09/03

    For powder type, is it 1+1 for $49.60?

    Answer : [Re] Inquiry for the item from poh****

    Dear Customer,

    "1+1" for tablets type only.

    Thanks for your inquiry.

  • Question : Inquiry for the item from gdm****2019/08/15

    Does the product contain beef or pork?

    Answer : [Re] Inquiry for the item from gdm****

    Dear Buyer,
    There is no mention of pork or beef on the Japanese product page.
    But if you have allergies, Please avoid taking it.

    Ingredient: tree peptide high-containing collagen (including gelatin), erythritol,
    rose flower buds extract powder, vitamin C, flavouring (origin milk), hyaluronic acid

    Question : [Re] Inquiry for the item from gdm****

    Where does the gelatin derived from?

    Answer : [Re] Inquiry for the item from gdm****

    Dear Buyer, this item is from the JAPAN and It's shipped from Japan.

  • Question : Inquiry for the item from hon****2019/08/07

    Hi, for the tablets it’s 1000mg per tablet for 6 tablets 1000mg?

    Answer : [Re] Inquiry for the item from hon****

    Dear Buyer,
    yes, 1000mg per tablet for 6 tablets
    thank you ;)

    Question : [Re] Inquiry for the item from hon****

    Total 6000mg if I take 6 at one go right?

    Answer : [Re] Inquiry for the item from hon****

    Dear Buyer,
    ok, i explain it to you again. this is take six pills a day,
    and 6pill= 1000mg collagen

  • Question : Inquiry for the item from may****2019/08/07

    Hi the pills are 2 sets right? Mean we get 2 pkts for 60 days? Expiry date ?

    Answer : [Re] Inquiry for the item from may****

    tablets=2set/ Powder=1pc
    1 pack is for a month and this is 2 pack set, you can take it for 2 months.The expiration date is unknown because we also have to place an order with a Japanese company.
    But we are sending it to you with the latest manufacturing date.
    thank you ;)

    Question : [Re] Inquiry for the item from may****

    So these are ship from japan, authentic right?

    Answer : [Re] Inquiry for the item from may****

    Dear Buyer,
    yes.This is exactly being shipped from Japan.

★ PM 2.5 Defense ★ Shiseido IHADA Aller Screen Gel Type / Spray Type / two Fragrances
★ PM 2.5 Defense ★ Shiseido IHADA Aller Screen Gel Type / Spray Type / two Fragrances
商品 Q&A
★Limited QTY special price★ FANCL Calorie Limit (120tbs x 3set)/Perfect Slim (180tbs x 3set)
★Limited QTY special price★ FANCL Calorie Limit (120tbs x 3set)/Perfect Slim (180tbs x 3set)
商品 Q&A
  • Question : Inquiry for the item from ros****2019/08/30

    What is the expiry date of Fancl Calorie Limit?

    Answer : [Re] Inquiry for the item from ros****

    Dear Buyer,
    The expiration date is unknown because we also have to place an order with a Japanese company.
    But we are sending it to you with the latest manufacturing date.
    thank you ;)

  • Question : Inquiry for the item from Tak****2019/04/17

    Hi, I saw another type of Fancl product sold in Japan, called Fancl Calolimit Special. What is the difference in ingredients between this and the green Calolimit you sell, besides the dosage?

    Answer : [Re] Inquiry for the item from Tak****

    Dear Buyer,
    Fancl Calolimit Special is a black jinger in it. It works for older people (over the 40age) with weak metabolism.
    thank you ;)

  • Question : 赏味期限 | 有効期限2018/05/25

    Hi Seller

    May I know what is the expiry date (赏味期限) for your calorie limit?

    Answer : [Re] 赏味期限 | 有効期限

    dear.buyer
    this product's expiry date is June 2019/ December 2019 .

    Regards,iroiro

  • Question : Inquiry for the item from nat****2017/10/29

    May I know the expiry date please?

    Answer : [Re] Inquiry for the item from nat****

    Dear Buyer,
    he delivery term is about 7~14 working days.
    You can receive it within November 13th.
    Please wait a few days.

    Regards,iroiro

    Question : [Re] Inquiry for the item from nat****

    Ok sure

    Answer : [Re] Inquiry for the item from nat****

    Thanks for choosing iroiro.

    Sincerely, iroiro

YSL Japanese handkerchief Scarf / Marui / OIOI / Gift / Parents Gift
YSL Japanese handkerchief Scarf / Marui / OIOI / Gift / Parents Gift
商品 Q&A
  • Question : Inquiry for the item from Pha****2019/08/19

Nitori contact cold blanket N cool pad / cool blanket in summer / mattress pillow blanket duvet
Nitori contact cold blanket N cool pad / cool blanket in summer / mattress pillow blanket duvet
商品 Q&A
  • Question : Inquiry for the item from cdy****2019/08/14

  • Question : Inquiry for the item from low****2019/07/23

    Which country is it made in?

    Answer : [Re] Inquiry for the item from low****

    Dear Buyer,
    Nitori is a Japanese brand,and the factory is in China.
    thank you ;)

  • Question : Inquiry for the item from gnu****2019/07/06

    Hi. Which is a comforter for single bed?

    Answer : [Re] Inquiry for the item from gnu****

    Dear Buyer,
    comforter is option 2/6/9/12/16
    mat/pad is option 1/5/8/10/11/14/15
    you can pick the size on second option-single
    please check the item page's picture ;)
    thank you